Shipping | Delivery





FMTEK Informática uses the most reputable National Carrier CTT. All the orders are send with tracking number.

- Shipments via CTT EXPRESSO and DPD have a delivery time of 24 hours.

- Shipments via RANDOM CARRIER have a delivery time of 24 to 48 hours.

- Shipments via MRW have a delivery time of 24 hours. Orders placed until 5.45 PM are shipped on the same day if the product is in stock.

- DPD PICKUP delivers to pickup points on Saturdays. DPD PICKUP NETWORK CLICK HERE.

- CTT ISLANDS deliveries take 2 to 4 days.

- Cash-on-delivery shipments have a fee of €1.99 including VAT. Not available for DPD PICKUP and CTT ISLANDS.

- All prices include VAT at the current legal rate.


To pick up your order in-store, please use the coupon code: LEVANTLOJA.



- The delivery time of the carriers may vary or be delayed, it is not guaranteed on our part that they buy the promised terms, and this delay is not our responsibility.

- Upon receiving the order, we advise you to count the packages and check the good external condition of the merchandise.

- If any external damage is detected on the package, the customer must mention "package with damage" on the sheet/PDA where they sign before accepting the delivery. If the product is damaged, the customer must immediately notify FMTEK by email at within 24 hours, otherwise the request for resolution will be rejected.

- If any visible damage is detected on the merchandise/product, the customer must refuse the delivery of the affected package(s) and immediately notify FMTEK Informática via email at

- Returns or claims for damaged products will not be accepted if there is no indication of damage to the package/box.

- Please note that products ( BY ORDER ) are not in stock. After a confirmed order, we place an order with the supplier.