ECRA LCD + TOUCH HP PAVILION X360 14-DY | 14-DY1001NP | 14-DY1002NP | 14-DY1003NP | 14-DY1005NP | 14-DY1006NP | 14-DY1007NP
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LCD TOUCH + SCREEN HP PAVILION X360 14-DY | 14-DY1001NP | 14-DY1002NP | 14-DY1003NP | 14-DY1005NP | 14-DY1006NP | 14-DY1007NP


- 14-DY1001NP | 14-DY1002NP | 14-DY1003NP

- 14-DY1005NP | 14-DY1006NP | 14-DY1007NP

- 14-DY1008NP | 14-DY1009NP | 14-DY1010NP

- 14-DY1011NP | 14-DY1012NP | 14-DY0003NP

- 14-DY0006NP | 14-DY0008NP | 14-DY0009NP


€160.98 VAT excluded

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local_shipping To check the shipping cost and delivery time, HERE.

SIZE: 14.0" INCH

RESOLUTION: FHD ( 1920 x 1080 )



- 14-DY0010NP | 14-DY0011NP | 14-DY0012NP | 14-DY0013NP | 14-DY0014NP | 14-DY0015NP | 14-DY0016NP | 14-DY0018NP | 14-DY0019NP | 14-DY0020NP | 14-DY0021NP | 14-DY0023NP | 14-DY0024NP | 14-DY0025NP | 14-DY0026NP

14-DY00013LA 14-DY0555NG 14-DY1031NS 14-DY0007NL 14-DY0028UA 14-DY0060TU
14-DY0001LA 14-DY0556NZ 14-DY1032NIA 14-DY0007NS 14-DY0028UR 14-DY0062TU
14-DY0002LA 14-DY0557NZ 14-DY1032NS 14-DY0007NX 14-DY0029NF 14-DY0063TU
14-DY0005LA 14-DY0600NC 14-DY1033NIA 14-DY0007UA 14-DY0029NIA 14-DY0064TU
14-DY0008LA 14-DY0600NZ 14-DY1033NS 14-DY0007UR 14-DY0029NS 14-DY0065TU
14-DY0009LA 14-DY0601NC 14-DY1034NS 14-DY0008NA 14-DY0029UR 14-DY0066TU
14-DY0010LA 14-DY0602NC 14-DY1035NIA 14-DY0008NB 14-DY0030NA 14-DY0068TU
14-DY0011LA 14-DY0603NC 14-DY1037NIA 14-DY0008NE 14-DY0030NIA 14-DY0069TU
14-DY0012LA 14-DY0604NC 14-DY1043NIA 14-DY0008NF 14-DY0030NM 14-DY0070TU
14-DY0061TU 14-DY0605NC 14-DY1048NIA 14-DY0008NIA 14-DY0030NS 14-DY0071TU
14-DY0501LA 14-DY0607NZ 14-DY1049NIA 14-DY0008NJ 14-DY0030UA 14-DY0072TU
14-DY0502LA 14-DY0608NZ 14-DY1050NIA 14-DY0008NL 14-DY0030UR 14-DY0074TU
14-DY0503LA 14-DY0609NZ 14-DY1051NIA 14-DY0008NM 14-DY0031NA 14-DY0075TU
14-DY0504LA 14-DY0650ND 14-DY1061NIA 14-DY0008NS 14-DY0031NF 14-DY0076TU
14-DY0505LA 14-DY0651ND 14-DY1065NIA 14-DY0008NX 14-DY0031NIA 14-DY0077TU
14-DY0506LA 14-DY0655NG 14-DY1066NM 14-DY0008SA 14-DY0031NM 14-DY0078TU
14-DY0510LA 14-DY0655NZ 14-DY1067NIA 14-DY0008UA 14-DY0031NS 14-DY0079TU
14-DY1011TU 14-DY0657NZ 14-DY1068NIA 14-DY0008UR 14-DY0031SA 14-DY0080TU
14-DY1021TU 14-DY0695NZ 14-DY1073NM 14-DY0009NB 14-DY0031UR 14-DY0081TU
14-DY2002LA 14-DY0700ND 14-DY1094NIA 14-DY0009NE 14-DY0032NA 14-DY0082TU
14-DY2003LA 14-DY0700NZ 14-DY1104NM 14-DY0009NF 14-DY0032NF 14-DY0083TU
14-DY2005LA 14-DY0701ND 14-DY1105NM 14-DY0009NIA 14-DY0032NG 14-DY0084TU
14-DY0100NIA 14-DY0702ND 14-DY1106NM 14-DY0009NK 14-DY0032NIA 14-DY0085TU
14-DY0101NE 14-DY0703ND 14-DY1107NM 14-DY0009NL 14-DY0032NM 14-DY0086TU
14-DY0103NE 14-DY0704NZ 14-DY1108NM 14-DY0009NS 14-DY0032NS 14-DY0087TU
14-DY0107NZ 14-DY0706NZ 14-DY1109NM 14-DY0009NV 14-DY0032SA 14-DY0088TU
14-DY0109NZ 14-DY0708NZ 14-DY1110NM 14-DY0009NW 14-DY0032UA 14-DY0089TU
14-DY0110ND 14-DY0710ND 14-DY1111NM 14-DY0009NX 14-DY0032UR 14-DY0090TU
14-DY0111ND 14-DY0711ND 14-DY1112NM 14-DY0009UA 14-DY0033NA 14-DY0091TU
14-DY0111NE 14-DY0730ND 14-DY1114NIA 14-DY0009UR 14-DY0033NIA 14-DY0092TU
14-DY0113NE 14-DY0732NG 14-DY1114NM 14-DY0010NE 14-DY0033NM 14-DY0093TU
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14-DY0116ND 14-DY0738ND 14-DY1117NIA 14-DY0010NIA 14-DY0033UA 14-DY0096TU
14-DY0116NIA 14-DY0744NZ 14-DY1121NIA 14-DY0010NJ 14-DY0033UR 14-DY0097TU
14-DY0117ND 14-DY0749NZ 14-DY1163NIA 14-DY0010NK 14-DY0034NA 14-DY0098TU
14-DY0120NIA 14-DY0750NZ 14-DY1165NIA 14-DY0010NL 14-DY0034NF 14-DY0101TU
14-DY0123NE 14-DY0755NG 14-DY1172NIA 14-DY0010NM 14-DY0034NIA 14-DY0102TU
14-DY0123NIA 14-DY0775NZ 14-DY1173NIA 14-DY0010NS 14-DY0034NM 14-DY0103TU
14-DY0124NE 14-DY0776NZ 14-DY1311ND 14-DY0010NX 14-DY0034NS 14-DY0104TU
14-DY0125NE 14-DY0777ND 14-DY1312ND 14-DY0010UR 14-DY0034UR 14-DY0105TU
14-DY0127NE 14-DY0777NG 14-DY1356NG 14-DY0011NE 14-DY0035NF 14-DY0106TU
14-DY0127NIA 14-DY0778ND 14-DY1454NG 14-DY0011NIA 14-DY0035NG 14-DY0107TU
14-DY0129NIA 14-DY0780NG 14-DY1600NZ 14-DY0011NK 14-DY0035NIA 14-DY0108TU
14-DY0132NIA 14-DY0795NZ 14-DY1700ND 14-DY0011NL 14-DY0035NO 14-DY0109TU
14-DY0133NIA 14-DY0800NC 14-DY1702ND 14-DY0011NO 14-DY0035NS 14-DY0110TU
14-DY0134NE 14-DY0800NZ 14-DY1703ND 14-DY0011NS 14-DY0035UR 14-DY0112TU
14-DY0134NIA 14-DY0801NC 14-DY1800NZ 14-DY0011NV 14-DY0036NIA 14-DY0113TU
14-DY0135NE 14-DY0803NO 14-DY1824NO 14-DY0011NX 14-DY0036NS 14-DY0114TU
14-DY0135NIA 14-DY0808NZ 14-DY1825ND 14-DY0011UA 14-DY0036UR 14-DY0115TU
14-DY0138NIA 14-DY0811NO 14-DY1826ND 14-DY0011UR 14-DY0037NIA 14-DY0116TU
14-DY0139NIA 14-DY0815ND 14-DY1827ND 14-DY0012NE 14-DY0037NS 14-DY0117TU
14-DY0140NIA 14-DY0817ND 14-DY1901ND 14-DY0012NIA 14-DY0037UR 14-DY0118TU
14-DY0141NIA 14-DY0824NO 14-DY1902ND 14-DY0012NJ 14-DY0038UR 14-DY0119TU
14-DY0142NE 14-DY0830ND 14-DY1903ND 14-DY0012NK 14-DY0039NIA 14-DY0120TU
14-DY0143NE 14-DY0841ND 14-DY1904ND 14-DY0012NL 14-DY0039NS 14-DY0121TU
14-DY0144NE 14-DY0900NC 14-DY1905ND 14-DY0012NS 14-DY0040NIA 14-DY0122TU
14-DY0145NE 14-DY0900ND 14-DY1950ND 14-DY0012UA 14-DY0040NS 14-DY0123TU
14-DY0146NE 14-DY0900NG 14-DY1952ND 14-DY0012UR 14-DY0041NIA 14-DY0124TU
14-DY0147NE 14-DY0901NC 14-DY1955ND 14-DY0013NE 14-DY0041NS 14-DY0125TU
14-DY0147NIA 14-DY0901ND 14-DY0000NB 14-DY0013NIA 14-DY0042NIA 14-DY0126TU
14-DY0148NE 14-DY0902ND 14-DY0000NC 14-DY0013NK 14-DY0042NS 14-DY0127TU
14-DY0150NIA 14-DY0903ND 14-DY0000NE 14-DY0013NL 14-DY0043NE 14-DY0130TU
14-DY0151NE 14-DY0903NG 14-DY0000NH 14-DY0013NS 14-DY0043NIA 14-DY0131TU
14-DY0152NE 14-DY0904ND 14-DY0000NIA 14-DY0013UR 14-DY0043UR 14-DY0132TU
14-DY0153NE 14-DY0904NZ 14-DY0000NJ 14-DY0014NE 14-DY0044NIA 14-DY0133TU
14-DY0155NG 14-DY0905ND 14-DY0000NK 14-DY0014NF 14-DY0044UR 14-DY0134TU
14-DY0155NIA 14-DY0907NZ 14-DY0000NL 14-DY0014NIA 14-DY0045NIA 14-DY0135TU
14-DY0156NE 14-DY0908NZ 14-DY0000NO 14-DY0014NJ 14-DY0045UR 14-DY0136TU
14-DY0157NG 14-DY0911ND 14-DY0000NS 14-DY0014NK 14-DY0046NIA 14-DY0137TU
14-DY0157NZ 14-DY0930ND 14-DY0000NT 14-DY0014NM 14-DY0046UR 14-DY0138TU
14-DY0158NE 14-DY0944NZ 14-DY0000NV 14-DY0014NS 14-DY0047NIA 14-DY0139TU
14-DY0159NE 14-DY0950NC 14-DY0000NX 14-DY0014NX 14-DY0047UR 14-DY0140TU
14-DY0159NG 14-DY0957NZ 14-DY0000NZ 14-DY0015NA 14-DY0048NE 14-DY0141TU
14-DY0161NE 14-DY0977NZ 14-DY0000SF 14-DY0015NB 14-DY0048NIA 14-DY0142TU
14-DY0163NIA 14-DY0997NZ 14-DY0000SL 14-DY0015NE 14-DY0048UR 14-DY0143TU
14-DY0164NIA 14-DY1000NA 14-DY0000UA 14-DY0015NIA 14-DY0049NE 14-DY0144TU
14-DY0165NE 14-DY1000NE 14-DY0000UR 14-DY0015NL 14-DY0049NIA 14-DY0145TU
14-DY0165NIA 14-DY1000NH 14-DY0001NC 14-DY0015NM 14-DY0049UR 14-DY0146TU
14-DY0166NIA 14-DY1000NIA 14-DY0001NE 14-DY0015NS 14-DY0050NIA 14-DY0147TU
14-DY0167NIA 14-DY1000NL 14-DY0001NH 14-DY0015NX 14-DY0050UR 14-DY0148TU
14-DY0169NIA 14-DY1000NM 14-DY0001NI 14-DY0015UA 14-DY0051NE 14-DY0151TU
14-DY0170NIA 14-DY1000NS 14-DY0001NIA 14-DY0015UR 14-DY0052NIA 14-DY0152TU
14-DY0171NIA 14-DY1000NV 14-DY0001NJ 14-DY0016NA 14-DY0053NE 14-DY0153TU
14-DY0174NIA 14-DY1000NX 14-DY0001NK 14-DY0016NB 14-DY0053NIA 14-DY0154TU
14-DY0175NG 14-DY1000NZ 14-DY0001NL 14-DY0016NE 14-DY0055NG 14-DY0155TU
14-DY0175NIA 14-DY1000SL 14-DY0001NO 14-DY0016NJ 14-DY0055NIA 14-DY0157TU
14-DY0177NG 14-DY1001NA 14-DY0001NS 14-DY0016NL 14-DY0056NE 14-DY0158TU
14-DY0185NIA 14-DY1001NE 14-DY0001NT 14-DY0016NS 14-DY0056NIA 14-DY0159TU
14-DY0195NIA 14-DY1001NI 14-DY0001NV 14-DY0016UR 14-DY0057NG 14-DY0160TU
14-DY0200ND 14-DY1001NIA 14-DY0001NX 14-DY0017NA 14-DY0057NIA 14-DY0161TU
14-DY0201ND 14-DY1001NJ 14-DY0001SF 14-DY0017NB 14-DY0058NIA 14-DY0163TU
14-DY0201NIA 14-DY1001NL 14-DY0001SL 14-DY0017NE 14-DY0059NIA 14-DY0164TU
14-DY0202ND 14-DY1001NS 14-DY0001UA 14-DY0017NF 14-DY0061NIA 14-DY0165TU
14-DY0202NG 14-DY1001NV 14-DY0001UR 14-DY0017NIA 14-DY0062NE 14-DY0166TU
14-DY0203ND 14-DY1001NX 14-DY0002NA 14-DY0017NL 14-DY0062NIA 14-DY0168TU
14-DY0204ND 14-DY1002NA 14-DY0002NC 14-DY0017NS 14-DY0063NIA 14-DY0169TU
14-DY0204NG 14-DY1002NE 14-DY0002NE 14-DY0017UR 14-DY0064NE 14-DY0170TU
14-DY0205NIA 14-DY1002NL 14-DY0002NF 14-DY0018NB 14-DY0065NIA 14-DY0171TU
14-DY0207ND 14-DY1002NM 14-DY0002NH 14-DY0018NF 14-DY0066NIA 14-DY0172TU
14-DY0208NZ 14-DY1002NS 14-DY0002NIA 14-DY0018NIA 14-DY0068NIA 14-DY0173TU
14-DY0210ND 14-DY1002NV 14-DY0002NJ 14-DY0018NJ 14-DY0072NIA 14-DY0174TU
14-DY0210NG 14-DY1002NX 14-DY0002NK 14-DY0018NS 14-DY0078NE 14-DY0175TU
14-DY0211NIA 14-DY1003NE 14-DY0002NL 14-DY0018NX 14-DY0078NG 14-DY0176TU
14-DY0212NG 14-DY1003NI 14-DY0002NS 14-DY0018UR 14-DY0080NIA 14-DY0177TU
14-DY0215ND 14-DY1003NIA 14-DY0002NT 14-DY0019NB 14-DY0082NIA 14-DY0179TU
14-DY0222NG 14-DY1003NL 14-DY0002NV 14-DY0019NF 14-DY0083NIA 14-DY0180TU
14-DY0223NIA 14-DY1003NM 14-DY0002NX 14-DY0019NIA 14-DY0084NIA 14-DY0181TU
14-DY0224NIA 14-DY1003NS 14-DY0002SA 14-DY0019NL 14-DY0085NE 14-DY0182TU
14-DY0231NIA 14-DY1003NX 14-DY0002SF 14-DY0019NS 14-DY0087NE 14-DY0183TU
14-DY0234NIA 14-DY1004NA 14-DY0002UA 14-DY0019NW 14-DY0089NE 14-DY0184TU
14-DY0235NIA 14-DY1004NB 14-DY0002UR 14-DY0019NX 14-DY0090NE 14-DY0186TU
14-DY0238NIA 14-DY1004NS 14-DY0003NC 14-DY0019UA 14-DY0093NIA 14-DY0187TU
14-DY0239NIA 14-DY1004NX 14-DY0003NE 14-DY0019UR 14-DY0099NE 14-DY0189TU
14-DY0241NIA 14-DY1005NA 14-DY0003NH 14-DY0020NA 14-DY0100NE 14-DY0190TU
14-DY0243NG 14-DY1005NB 14-DY0003NI 14-DY0020NB 14-DY0097NR 14-DY0191TU
14-DY0246NIA 14-DY1005NL 14-DY0003NIA 14-DY0020NF 14-DY1007CA 14-DY0193TU
14-DY0247NG 14-DY1005NM 14-DY0003NJ 14-DY0020NIA 14-DY1010NR 14-DY0194TU
14-DY0257NG 14-DY1005NS 14-DY0003NK 14-DY0020NL 14-DY1076NR 14-DY0195TU
14-DY0266NIA 14-DY1005NX 14-DY0003NL 14-DY0020NS 14-DY1095CL 14-DY0201TU
14-DY0300NZ 14-DY1006NB 14-DY0003NS 14-DY0020NX 14-DY2004LA 14-DY0202TU
14-DY0301NZ 14-DY1006NM 14-DY0003NT 14-DY0020UA 14-DY2035NR 14-DY0205TU
14-DY0306NZ 14-DY1006NS 14-DY0003NV 14-DY0021NA 14-DY2079NR 14-DY0207TU
14-DY0309NZ 14-DY1006NX 14-DY0003NX 14-DY0021NB 14-DY0000TU 14-DY0208TU
14-DY0311ND 14-DY1007NB 14-DY0003SF 14-DY0021NIA 14-DY0001TU 14-DY0212TU
14-DY0315ND 14-DY1007NX 14-DY0003SL 14-DY0021NS 14-DY0002TU 14-DY0213TU
14-DY0323NZ 14-DY1008NB 14-DY0003UA 14-DY0021NX 14-DY0003TU 14-DY0214TU
14-DY0335NG 14-DY1008NM 14-DY0003UR 14-DY0021UA 14-DY0004TU 14-DY0215TU
14-DY0340ND 14-DY1008NS 14-DY0004NC 14-DY0022NA 14-DY0005TU 14-DY0393TU
14-DY0345ND 14-DY1008NX 14-DY0004NE 14-DY0022NB 14-DY0006TU 14-DY0444TU
14-DY0350NZ 14-DY1009NB 14-DY0004NH 14-DY0022NIA 14-DY0007TU 14-DY0555TU
14-DY0356NG 14-DY1009NL 14-DY0004NIA 14-DY0022NO 14-DY0008TU 14-DY0666TU
14-DY0395NZ 14-DY1009NM 14-DY0004NJ 14-DY0022NS 14-DY0009TU 14-DY1000TU
14-DY0407NZ 14-DY1009NS 14-DY0004NK 14-DY0022NX 14-DY0010TU 14-DY1001TU
14-DY0413NO 14-DY1009NX 14-DY0004NL 14-DY0022UA 14-DY0011TU 14-DY1003TU
14-DY0414NG 14-DY1010NB 14-DY0004NO 14-DY0023NA 14-DY0012TU 14-DY1004TU
14-DY0424NO 14-DY1010NF 14-DY0004NS 14-DY0023NB 14-DY0013TU 14-DY1005TU
14-DY0425NG 14-DY1010NL 14-DY0004NT 14-DY0023NIA 14-DY0014TU 14-DY1006TU
14-DY0433NG 14-DY1010NS 14-DY0004NV 14-DY0023NM 14-DY0015TU 14-DY1007TU
14-DY0436NG 14-DY1011NB 14-DY0004NX 14-DY0023NO 14-DY0016TU 14-DY1008TU
14-DY0457NZ 14-DY1011NF 14-DY0004UA 14-DY0023NS 14-DY0018TU 14-DY1009TU
14-DY0474ND 14-DY1011NIA 14-DY0004UR 14-DY0023NX 14-DY0020TU 14-DY1010TU
14-DY0500NZ 14-DY1011NM 14-DY0005NC 14-DY0023UA 14-DY0022TU 14-DY1012TU
14-DY0502NA 14-DY1011NS 14-DY0005NE 14-DY0024NIA 14-DY0024TU 14-DY1013TU
14-DY0502SA 14-DY1012NS 14-DY0005NH 14-DY0024NS 14-DY0025TU 14-DY1015TU
14-DY0503ND 14-DY1013NM 14-DY0005NI 14-DY0024NX 14-DY0026TU 14-DY1016TU
14-DY0505NA 14-DY1013NS 14-DY0005NIA 14-DY0025NA 14-DY0027TU 14-DY1017TU
14-DY0505SA 14-DY1014NS 14-DY0005NJ 14-DY0025NF 14-DY0028TU 14-DY1018TU
14-DY0506NZ 14-DY1015NIA 14-DY0005NK 14-DY0025NIA 14-DY0029TU 14-DY1019TU
14-DY0507NZ 14-DY1015NS 14-DY0005NL 14-DY0025NS 14-DY0030TU 14-DY1020TU
14-DY0508NZ 14-DY1016NF 14-DY0005NS 14-DY0025NX 14-DY0031TU 14-DY1022TU
14-DY0512ND 14-DY1016NS 14-DY0005NX 14-DY0025UA 14-DY0032TU 14-DY1023TU
14-DY0517NA 14-DY1017NS 14-DY0005UA 14-DY0025UR 14-DY0033TU 14-DY1024TU
14-DY0517SA 14-DY1018NS 14-DY0005UR 14-DY0026NE 14-DY0034TU 14-DY1027TU
14-DY0518NA 14-DY1019NS 14-DY0006NC 14-DY0026NF 14-DY0035TU 14-DY1028TU
14-DY0518SA 14-DY1020NS 14-DY0006NE 14-DY0026NIA 14-DY0036TU 14-DY1029TU
14-DY0519NA 14-DY1021NS 14-DY0006NH 14-DY0026NS 14-DY0037TU 14-DY1030TU
14-DY0519SA 14-DY1022NS 14-DY0006NI 14-DY0026UA 14-DY0040TU 14-DY1031TU
14-DY0520NA 14-DY1023NS 14-DY0006NJ 14-DY0026UR 14-DY0041TU 14-DY1037TU
14-DY0520ND 14-DY1024NS 14-DY0006NK 14-DY0027NA 14-DY0042TU 14-DY1038TU
14-DY0520SA 14-DY1025NS 14-DY0006NL 14-DY0027NF 14-DY0043TU 14-DY1040TU
14-DY0523NA 14-DY1026NM 14-DY0006NO 14-DY0027NIA 14-DY0044TU 14-DY1047TU
14-DY0523SA 14-DY1026NS 14-DY0006NS 14-DY0027NM 14-DY0045TU 14-DY1048TU
14-DY0524NA 14-DY1027NM 14-DY0006NV 14-DY0027NS 14-DY0046TU 14-DY1049TU
14-DY0524SA 14-DY1027NS 14-DY0006NX 14-DY0027UA 14-DY0047TU 14-DY1050TU
14-DY0525NA 14-DY1028NS 14-DY0006SF 14-DY0027UR 14-DY0048TU 14-DY1051TU
14-DY0525SA 14-DY1029NIA 14-DY0006UA 14-DY0028NA 14-DY0049TU 14-DY1052TU
14-DY0526NA 14-DY1029NS 14-DY0006UR 14-DY0028NF 14-DY0050TU 14-DY1056TU
14-DY0526SA 14-DY1030NS 14-DY0007NE 14-DY0028NIA 14-DY0051TU 14-DY1058TU
14-DY0549NZ 14-DY1031NIA 14-DY0007NH 14-DY0028NM 14-DY0052TU 14-DY1290TU
14-DY0550NZ 14-DY0007NI 14-DY0028NS 14-DY0053TU 14-DY1900TU

Warranty - Terms and Conditions

The warranty begins on the equipment's date of purchase (as indicated on the invoice) and can only be used upon presentation of proof of purchase.

Therefore, you must keep the original invoice, along with the warranty document, if applicable.

All products come with a 3-year warranty (new regulation in effect for 3 years of warranty as of 01/01/2022), except for restrictions imposed by manufacturers, as they are considered replacement and wear parts.

· LCDs, laptop chargers, and keyboards have a 1-year warranty.

· Tablet and mobile phone parts also have a 1-year warranty.

· All types of batteries have a 6-month warranty.

· Apple parts have a 6-month warranty.

FMTEK considers the right to warranty for any product very important. However, in order to identify the product(s) and its respective malfunction(s), we ask that you contact our after-sales service through the email, sending a concise and complete description of the issue.

The legal deadline for warranty resolution is 30 days. If it exceeds this deadline or if there is no replacement product, a credit note will be issued which can be used throughout the store.

Warranty exclusions:

  • If you don't have the purchase invoice and original product box, manuals, and respective accessories;
  • Products must be complete and as received, in their original packaging, with respective protective plastics.
  • Damage resulting from adverse external influences. For example: voltage spikes, floods, thunderstorms, etc.;
  • Consequences of accidents: falls, water or fire.
  • Damage caused by improper handling or incorrect alterations made by the customer or third parties;
  • Incorrect connections of components or peripherals;
  • All software is excluded from any warranty.
  • All products sold by FMTEK are properly labeled with a warranty seal. Products automatically lose their warranty if the seal is removed or damaged.
  • Any hardware or peripheral acquired separately and assembled or installed after the purchase of the FMTEK computer is not covered by this warranty.
  • Technical interventions performed by personnel not authorized by the brand.

Return conditions:

For all orders, product returns are accepted within 14 days after the reception date of the order for a refund, as described in the legislation that regulates this sector.

According to Decree-Law No. 24/2014 of February 14th, the customer has the right to withdraw from the distance contract within a maximum period of 14 days after its receipt for a refund.

The returned products must be accompanied by the invoice, manuals, accessories, and original packaging intact, protective plastics, as they were sold and sent/delivered to the customer. Otherwise, fmtek reserves the right not to accept the return.

Exchanges, when authorized, will only be accepted within 14 days, provided that the products present their intact packaging. No exchange or return of software is carried out. If applicable, the Ecovalor + EcoREEE values are included, as provided for in Decree-Law No. 24/2014, of February 14th / No. 70/2007, of March 26th / No. 67/2003, of April 8th.

Volumes/Boxes must be sent by a registered delivery method as proof of return, which may be necessary to identify or locate it. Envelopes or volumes without a registration number are not accepted.

The return of the merchandise is the sole responsibility of the Customer, as well as the inherent charges of its transport, both shipping and return.

Except for express agreement by FMTEK INFORMATICA, the consumer cannot freely terminate contracts for:

Returns of values to a RESALE customer are not made. Credit will be issued, and a coupon with credit to be deducted on new orders will be sent.

Returns of products (including mobile phones, GPS, video or photographic cameras) whose warranty/security seal is torn, cut, or violated, or products whose consumables are used and the respective packaging is opened, or other conditions that make their resale impossible (e.g., printers) will not be accepted.

Returns of software (on any computer media), whether purchased separately or belonging to a set of a particular product (e.g., GPS maps on an SD card) whose warranty seal is damaged or violated will not be accepted.

We alert you to the fact that products (BY ORDER) are products that are not in stock. After the confirmed request, an order is placed with the supplier.

Returns of products whose availability is (BY ORDER) will not be accepted, that is, a product that is specifically ordered for the customer from the manufacturer/supplier, accepting and assuming that commitment/responsibility from the outset, where the law mentioned below applies.

DL n.º 24/2014, de 14/02, Art. 17 - Requests for returns will not be accepted in the supply of goods made according to the consumer's specifications or manifestly personalized;

Supply of goods that, by their nature, cannot be returned or are likely to deteriorate or become quickly out of date;

In the case of (BY ORDER) products, fmTEK may request an advance transfer if it deems it necessary.

Returns of computers ordered from fmtek or the fmtek brand will not be accepted, as they are made to measure for the customer.

Returns of LCDs that have up to 4 stuck or burnt pixels will not be accepted, as this is not considered a defect by the supplier/manufacturer under ISO 13406-2 ISO 92413.

Returns of memory cards (SD, miniSD, memoryCards, or other formats) whose blister packaging is torn or violated will not be accepted, as this product becomes unusable and cannot be sold again.

If the product being returned has any free gifts, they must also be returned in perfect condition and in their original packaging. If this is not the case, fmTEK will deduct the value of the product from the amount to be refunded to the customer.

In the event of detecting any external damage to the package, the customer must mention "package with damages" on the sheet/PDA where they sign before accepting the package, and if the product is damaged, they must immediately communicate this fact to fmtek via email at within 24 hours; otherwise, the resolution request will be refused.

In the event of detecting any externally visible damage to the merchandise, the customer must refuse to accept the package(s) in question and immediately communicate this fact to fmtek via email at within 24 hours. Returns or complaints about damaged products will not be accepted if the package is accepted.

In case of dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity: name(s) and contact(s). More information on the Consumer Portal

Contacts Centro de Arbitragem de Conflitos de Consumo do Vale do Ave Tribunal Arbitral.